Reviews

Our Reputation is Our Badge

We are proud to be one of the top rated commercial real estate brokerages and property management companies in the city of Los Angeles.

Edward L. Avatar
Edward L.
5 star rating
The Tiao's were excellent in helping my family find the perfect home for us on the westside. Whereas we've had issues in the past w/other agents that prevented us from closing on several homes, the Tiao's and their team were a well-oiled machine and made things easy for us. Even better was that they had their own team of inspectors and vendors on speed-dial who immediately addressed all issues during the escrow period. If I have any properties to buy or sell in the future, I'll be sure to call them first.
read more
Isaac Chu Avatar
Isaac Chu
Will Tiao did an amazing job helping me close on a property in Los Angeles. In a very tight market I was able to get an offer accepted within the first couple tries which is unheard of in the Los Angeles area. Will knows his area incredibly well and will let you know the exact price you need to offer to get accepted. He also helped me when there was a title issue with the house during escrow. I had no idea what that even meant and he was able to get that taken care of within days. He also had to deal with a very litigious lawyer on the seller’s side and a very uncommunicative seller’s agent (we later learned that the offer right below mine would have been her own client so she had good reason to not assist with closing). I wholeheartedly recommend him to anyone looking to buy or sell in this area.
read more
brian k. Avatar
brian k.
5 star rating
It was truly a pleasure working with Will Tiao & team. My five-star rating is based on three criteria:

1) Knowledge of Market
I opted to invest in an area that I was pretty unfamiliar with but heard murmurings about it being an up-and-coming area. Will was able to provide the much-needed context & insider scoop about the area — an area he's been following for 3-4 years now.

2) Deal Sourcing
He identified an off-market property that wound up appraising for more than $100K over what I paid. Not mad at that!

3) Client Service
Trust. I trust that Will & team have my back. I'm a naturally skeptical person, so it's hard for someone to build trust so quickly with me. I appreciated his candor — both good & not-so-good — about the property. He's quick to respond whether it be via text, email or phone.
read more
pthanawiwat Avatar
pthanawiwat
Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.
read more
Phillip T. Avatar
Phillip T.
5 star rating
Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.
read more
jon s cheng Avatar
jon s cheng
I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client’s properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side– this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish.

If you are looking for an expert in multi-family real estate in LA – you’ve found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!
read more
jonathan cheng Avatar
jonathan cheng
I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client’s properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side– this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish.If you are looking for an expert in multi-family real estate in LA – you’ve found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!
read more
Gene Chen Avatar
Gene Chen
Will did a fantastic job in helping me sell my duplex property. It was a tricky deal with multiple escrow fallouts and difficult buyer demands, but he was able to help navigate all the issues strategically and with a steady hand. Additionally, WIll is a rental property investor and runs a property management company, so brings with him a wealth of knowledge and resources – a valuable addition to any RE investor’s team. This is my second successful deal with Will, and I’d highly recommend him whether you’re buying or selling multifamily properties.
read more
Sindy T. Avatar
Sindy T.
5 star rating
What an AMAZING team to work with and make the stressful process of home purchasing a lot smoother!
We are absolutely happy with how knowledgeable the whole team is, very responsive, attentive, and how the team really looked out for our best interest. Many realtors just want to push you to close but they were super patient with us as they really understood our needs and what we were looking for.

Definitely recommend Tiao Properties!!

Thank you so much for helping us during this long process and really making it a memorable one.
read more
Lupe C. Avatar
Lupe C.
5 star rating
Moving into our new home was easy, the application process to getting the sink fix was easy. The Process with Paloma was great in anything I needed help on she would have answers for me in a timely manner I highly recommend renting from them.

Thanks
read more
Alison C Avatar
Alison C
Will is not merely a real estate broker, he’s a real estate coach. The bottom line is that I would not have a closed deal right now had Will not been involved with our purchase. We were faced with inordinate challenges on this project but working with Will allowed us to finalize it without the stress that could have unfolded had he not navigated the waters as thoughtfully as he did. Not only is Will a skilled negotiator with a knack for reading business situations and social dynamics extremely well, he’s so incredibly knowledgeable about the real estate industry and how it works, I felt like I received a graduate level course on complex real estate matters at the same time I got a difficult deal closed. If you are the type of person who cares about working with a professional who prioritizes their quality of work, values a deep knowledge of the real estate market, and cares to be exceptional at what they do, you will love working with Will. He’s EQ + IQ meets real estate. His monthly seminars on real estate are also excellent — it’s how I came to know his team and I’m very grateful I did. We are basically counting the days until we can work with him again!
read more
Adam Smith Avatar
Adam Smith
I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.
read more
Jane B. Avatar
Jane B.
5 star rating
Tiao Properties are the best! The website is very efficient and easy to use — which makes paying rent and filing maintenance needs a breeze. Mary Jo is always on it, whatever you need. They took over management of the apartment complex I live in a few months ago and everything I needed fixed in my place was immediately taken care of. Highly recommend!
read more
Betsy H. Avatar
Betsy H.
5 star rating
A couple expecting in three months, two teenagers and a grandpa needed just the right home, fast. With the sale of grandpa's house, the end of the couple's lease and the due date looming, I recommended one realtor from the dozens of top L.A. agents I know–actually a team with high ethics, knowledge of the market and the ability to close win-win deals, even in tough circumstances. Will Tiao, who heads the Tiao Properties team at the collective realty and teaches real estate for novices to advanced students, managed the project…for months. While touring homes, the family kept adding to the wish list. Ken Dennis never ran out of patience or hand sanitizer. Kyra Wasmundt made sure forms were completed properly by multiple parties, online. Diana Tiao and the girls even delivered lunch on moving day. Without the savings from the below-asking offer and credits they negotiated for us, the purchase and repairs might have been impossible. I'd recommend my family use the Tiao team again in a heartbeat, except for one thing. Ken got this family a forever home.
read more
Dave R. Avatar
Dave R.
5 star rating
This is a review of Tiao Properties as a full service real estate and property management company ..

Rental Review:
One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly "manage" in every sense of the word.

The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance.
A thorough screening process of the tenants was conducted way before anyone was allowed to occupy.

They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose.
They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting.

The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me.

I would recommend Tiao properties as a true one stop shop when it comes to property management.

My experience with them as a management company, was the main reason I chose them to sell my house
… they are that good!

Realtor/Sales Review:
They say that selling your house is one of the most stressful times of your life and I would have to respond with "Not when you have Will Tiao as your realtor!"

The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale.
Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout.

Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking!

I very much trusted Will through this process and look forward to working with him again in the future.
read more
Adelina S. Avatar
Adelina S.
5 star rating
We have worked with Tiao properties for years now. The entire crew is kind, hard-working, friendly and they get the job done! Will is such a superstar and is wonderful and pleasant to work with. His dedication to his clients and his projects are unparalleled. 10 stars if I could 🙂 highly recommend Tiao Properties!
read more
CaShawnna E. Avatar
CaShawnna E.
5 star rating
I currently live in San Francisco and will be relocating to to the LA area in the next couple of weeks. So far, apartment hunting has been hard because some many property management companies have horrible reviews.

I'm pleased to say that so far my experience with Tiao Properties has been nothing short of phenomenal, specifically working with their realtor Mario Flores. He is a great addition to their company and has been extremely helpful ,great at communication and following-up with me throughout the process of finding an apartment.
read more
Ellen C. Avatar
Ellen C.
5 star rating
I am so glad that we had chosen Will Tiao to represent us selling an apartment building in Echo Park. I found Will based on his excellent reviews online. I am happy that I can now join others to write this positive review as a completely satisfied client. I met with Will face to face a few times before signing the contract with him. I gained confidence each time we met. Will listened to my needs, answered all my questions and worked with me closely to accommodate my schedule. He has very good judgement and business ethics and is very knowledgeable in commercial real estate. Will and his team did a stellar job in getting our apartment to market and streamlining the sale process with multiple offers. We are very happy to secure a sale at way above the asking price.

Will had Ken Dennis from his office helping us with the sale process. Ken is extremely responsible and went way above and beyond putting everything in place so efficiently and effectively, and keeping me informed of his progress. I am most impressed with his ability to tackle every issue that came up in a very calm and professional manner. Thank You Ken!! I am forever grateful for your dedicated hard work and your attention to detail that helped me stay calm during the sale.

With Will and Ken's professional skills and dedication I am very pleased that we were able to close the escrow in 30 days after we accepted the offer. Great job Will & Ken and thank you guys!
read more
zach winner Avatar
zach winner
Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will’s expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will’s superb negotiating skills!), I’m still leaning on Will and his team for referrals for ongoing issues. If you’re thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.
read more
Jonathan T. Avatar
Jonathan T.
5 star rating
Real estate transactions are an absolute nightmare. They're surrounded with huge financial obligations, stress, and can tax you beyond the breaking point. That is why it is so incredibly important to surround yourself with broker's that represent YOU with integrity and honesty. Give yourself the chance to work with Will and Diana Tiao. Not only are they exceedingly proficient and resourceful, they are great people. Yes, I had 10 offers within one week of listing. Yes, they alleviated stress by referring me to trusted skilled tradesmen (extremely important). But, what sets them apart more than anything else? They actually care. Do yourself a favor and give them a call. It starts with a conversation that can create a relationship that'll last you a lifetime.
read more
journey2021 Avatar
journey2021
Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.

As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.

During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.
read more
Gene Chen Avatar
Gene Chen
Will did a fantastic job in helping me sell my duplex property. It was a tricky deal with multiple escrow fallouts and difficult buyer demands, but he was able to help navigate all the issues strategically and with a steady hand. Additionally, WIll is a rental property investor and runs a property management company, so brings with him a wealth of knowledge and resources – a valuable addition to any RE investor’s team. This is my second successful deal with Will, and I’d highly recommend him whether you’re buying or selling multifamily properties.
read more
Teron B. Avatar
Teron B.
5 star rating
Christina Russo made my move into a great loft quick and painless. She is thorough, empathetic, and communicative. Having dealt with many agents in the past, I must say Christina is a refreshing departure from the usual 'used car salesman' antics I've experiences in the past.
read more
ferdesantana Avatar
ferdesantana
Very happy to be writing this review as Will, Mary Jo, and the team at Tiao went above and beyond to sell our property in Silver Lake! We came to them after a bad experience with another local agent. To complicate matters even more we were in the process of moving from LA to Sydney, Australia. Not only did Will and team reassure us that they would be able to get the job done, they actually coordinated repairs, landscaping, and made sure that the house looked its best when potential buyers came through during each open house! All the while they kept us updated on what was going on. We’re happy to say that where other agents failed, Tiao Properties succeeded! I would highly recommend them for all your real estate needs! In addition to being good, competent agents, they’re also nice people. Thank you!
read more

How can we help you?

Whether you're considering buying, selling, having your property managed, thinking about a TIC conversion, or looking for potential investment opportunities, we have the answers to all of your questions.

Newsletter Signup

Compare listings

Compare

Neighborhoods We Serve