Reviews

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We are proud to be one of the top rated commercial real estate brokerages and property management companies in the city of Los Angeles.

Nick L. Avatar
Nick L.
5 star rating
In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!
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jon s cheng Avatar
jon s cheng
I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client’s properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side– this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish.

If you are looking for an expert in multi-family real estate in LA – you’ve found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!
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Kevin Ho Avatar
Kevin Ho
I just closed escrow on my first home with Tiao Properties and I must say that Will and Diana made this a very positive experience for me. Will made sure to communicate to me my options through the negotiations process and kept me on track/focused without being pushy (very important for a classic libra like myself lol). In the end, I felt like I came out on top of the deal. Thank you Will and Diana!
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Ellen C. Avatar
Ellen C.
5 star rating
I am so glad that we had chosen Will Tiao to represent us selling an apartment building in Echo Park. I found Will based on his excellent reviews online. I am happy that I can now join others to write this positive review as a completely satisfied client. I met with Will face to face a few times before signing the contract with him. I gained confidence each time we met. Will listened to my needs, answered all my questions and worked with me closely to accommodate my schedule. He has very good judgement and business ethics and is very knowledgeable in commercial real estate. Will and his team did a stellar job in getting our apartment to market and streamlining the sale process with multiple offers. We are very happy to secure a sale at way above the asking price.

Will had Ken Dennis from his office helping us with the sale process. Ken is extremely responsible and went way above and beyond putting everything in place so efficiently and effectively, and keeping me informed of his progress. I am most impressed with his ability to tackle every issue that came up in a very calm and professional manner. Thank You Ken!! I am forever grateful for your dedicated hard work and your attention to detail that helped me stay calm during the sale.

With Will and Ken's professional skills and dedication I am very pleased that we were able to close the escrow in 30 days after we accepted the offer. Great job Will & Ken and thank you guys!
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jonathan cheng Avatar
jonathan cheng
I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client’s properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side– this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish.If you are looking for an expert in multi-family real estate in LA – you’ve found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!
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Gene Chen Avatar
Gene Chen
Will did a fantastic job in helping me sell my duplex property. It was a tricky deal with multiple escrow fallouts and difficult buyer demands, but he was able to help navigate all the issues strategically and with a steady hand. Additionally, WIll is a rental property investor and runs a property management company, so brings with him a wealth of knowledge and resources – a valuable addition to any RE investor’s team. This is my second successful deal with Will, and I’d highly recommend him whether you’re buying or selling multifamily properties.
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zach winner Avatar
zach winner
Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will’s expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will’s superb negotiating skills!), I’m still leaning on Will and his team for referrals for ongoing issues. If you’re thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.
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Teron B. Avatar
Teron B.
5 star rating
Christina Russo made my move into a great loft quick and painless. She is thorough, empathetic, and communicative. Having dealt with many agents in the past, I must say Christina is a refreshing departure from the usual 'used car salesman' antics I've experiences in the past.
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Angie Thu N. Avatar
Angie Thu N.
5 star rating
Since moving to LA, I have been leasing from them for almost 2 years on Cahuenga. The application process and everything were very smooth. Our prior manager Nicole was friendly and quick to respond. Our new manager hasn't been very responsive, but fortunately, Christina at the leasing office has been amazing and super quick to get things done (shout-out to Christina!). I'm moving out now due to relocation, but I highly recommend Tiao Properties to anyone who looks for a reliable and professional property company in LA. Thank you Christina, Nicole and Tiao Properties for the experience!
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Ghada A. Avatar
Ghada A.
5 star rating
We are very pleased that we were able to acquire Tiao Properties service to manage our property! They are well focused and knowledgeable, also very accessible and always helpful!!!
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chrisgeorge1840 Avatar
chrisgeorge1840
Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you’re in very capable hands. I strongly recommend them.
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Eliza H Avatar
Eliza H
My husband and I are first time investors in real estate. Investing in residential real estate can be overwhelming with all the different choices, but Will and Diana helped put us at ease by making every step of the way very clear and easy to follow. They helped us find a 4 unit property in West Hollywood that needed some renovation. After taking us through a complicated escrow process, we hired Tiao Properties to manage the property, and they helped us find the right vendors to fix up everything. They then leased out the property for great rents. We are extremely happy with their services and have already recommended them to many of our friends.
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Gene C. Avatar
Gene C.
5 star rating
Will and his team assisted me in acquiring a four unit rental property. They were great to work with and on top of things every step of the way.

Will is extremely knowledgeable on investment properties – having him as a partner while navigating the complex acquisition and due diligence process was invaluable.

Highly recommend reaching out to them if you're looking to acquire investment property in LA.
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Adam S. Avatar
Adam S.
5 star rating
I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn't long before we identified a building I loved with the right cash flow and price.

As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I've been really happy with their services as a buyer's agent. I'll update when I have a bit more experience with the property management side.
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Alice Woo Avatar
Alice Woo
Will helped me purchase an investment property in the LA area, and his service was nothing short of exceptional. Not only is Will refreshingly honest and firmly reliable, but he is also extremely knowledgable on investment properties and truly knows how to spot the right opportunities for his clients. In addition, there were many parts of this particular buying process that were new and unfamiliar to me, and Will was so patient and helpful throughout the entire experience. His candor and proactive nature truly made all the difference, as buying a property can often be a nerve-wrecking ordeal. With Will, it’s as easy as it can get. His team is well seasoned in the industry and it definitely shows – they stay on top of every detail, are very communicative, and in general are a delight to work with. Overall, Will and his team provided outstanding service, and I would highly recommend them.
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Celene Rodriguez Avatar
Celene Rodriguez
Best little studio! Great experience for my first apartment.
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Julia C. Avatar
Julia C.
5 star rating
If you're looking for someone who is responsible, professional, efficient and kind, look no further than Will and Diana in terms of real estate representation. They are a husband and wife duo who have helped us in purchasing a duplex in the crazy LA market. Buying in LA has its ups and downs and through it all, Will and Diana were there to lead the way. We found them to be very honest with their feedback regarding properties ("do NOT buy this place because the remodel was mediocre" ). Since we live out of town, we truly relied on their opinions when purchasing the place and couldn't be more pleased with the results.

We are also utilizing them for rental property management and so far everything has been completed in such an efficient manner from utilities, to the landscaping, to finding tenants! Looking forward to a long term great relationship with them from here on out.
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zuser20140819224955486 Avatar
zuser20140819224955486
Tiao Properties offer Top Notch Real Estate service for brokerages and Property Management.
We are very happy by their level of professionalism, accessibility, and knowledge! And looking forward to a long term and successful business relationship!
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RLM Props Avatar
RLM Props
In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!
read more
Tibor S. Avatar
Tibor S.
5 star rating
Nothing but good things to say about Will, Diana, Mary Jo, and the whole Tiao Properties team. They are extremely professional, personable, and reliable. I am pleased to have found them. Their knowledge and expertise proved highly useful with real estate advice and property management. I recommend Tiao Properties.
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Adam Smith Avatar
Adam Smith
I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.
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Jessica Kaye Avatar
Jessica Kaye
Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.
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Sevan Gorginian Avatar
Sevan Gorginian
Will and his team were wonderful! The entire team is responsive and very good at what they do. At any time, either Will or his team was able to solve the problem, especially from the tenants, very quickly. Will as an agent is also able to guide us through the complex buying process. I highly recommend them and would give them 10 stars if I could. Thanks Will! You rock.
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Phillip T. Avatar
Phillip T.
5 star rating
Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.
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