Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

Best little studio! Great experience for my first apartment.

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.

Nothing but good things to say about Will, Diana, Mary Jo, and the whole Tiao Properties team. They are extremely professional, personable, and reliable. I am pleased to have found them. Their knowledge and expertise proved highly useful with real estate advice and property management. I recommend Tiao Properties.

I interviewed so many realtors before finally deciding on Will and Ken to help me with my purchase of my first multi family property. I chose them because they seemed the most experienced in the space, and I liked that they also had a property management company in case I ever needed those services in the future.Ken was my main point of contact throughout the buying process and it was a great experience. My favorite parts about working with this team were:1. They truly work in your best interest. Some other agents may push you to close on a deal purely because it will get them paid faster. Ken was absolutely not like that. He was not afraid to say “I don’t recommend moving forward with this deal.” He wanted to make sure you felt comfortable in your decision and felt good about moving forward. Even after we entered escrow, he made sure to check in with me that I am still feeling good about the transaction, and reiterated that we can cancel escrow if we needed to. We ended up cancelling escrow on a property where we found major issues, and Ken was very supportive throughout the whole process.2. They really know their stuff. If you are looking for a team that knows all of the little nuances about buying multi family and property management in LA, this is the team for you. There were so many small details, like rent freezes, permits, inspections, etc. that I would have never known if not for this team. Even though I was working with Ken and Will on the real estate side, Diana on the property management side went out of her way to answer my questions about property management. They are some of the most knowledgeable people in the space, especially for the LA market.3. They are well connected. The property I ended up purchasing was an off-market deal brought to me by their team. This helped because there was no competition for the offer, and it expedited a lot of the process. Especially in this competitive market, off market deals are where you can still find a lot of value, so you need a well-connected agent. This team is that and more. In addition, because of their property management business, they are very well connected to plumbers, handymen, contractors. inspectors, etc. I will definitely continue to lean on them as I manage my first property.The three points above were the highlights of my experience, but overall it was such a pleasant experience working with them. The cherry on top was they even sent me a gift basket and Lowe’s gift card after I closed! Small detail, but was a great end cap to a long buying process. I’m very happy with my decision and will continue to work with them for future purchases.

Will and his team assisted me in acquiring a four unit rental property. They were great to work with and on top of things every step of the way. Will is extremely knowledgeable on investment properties – having him as a partner while navigating the complex acquisition and due diligence process was invaluable. Highly recommend reaching out to them if you're looking to acquire investment property in LA.

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn't long before we identified a building I loved with the right cash flow and price. As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I've been really happy with their services as a buyer's agent. I'll update when I have a bit more experience with the property management side.

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!

Was fantastic and resourceful. I looked for 6 months in various areas and he was very patient. Would not hesitate to use him again. He brings years of experience and contacts to the game and is a calm negotiator.

I've lived in one of Tiao's properties for three years now and recently, due to COVID-19, I experienced a particularly difficult situation. Christina, who's new to the team, didn't think twice about jumping in to help me out. Not only was she empathetic to my circumstance, she was quick, communicative, and driven to help find a solution. I felt like she actually cared – she called to check in, explored all of my options, and really heard me out. We've never had issues with Tiao but after this week, I was beyond impressed with the support shown by both Christina and the owners. Property management isn't always like that so we feel very lucky.

This is a review of Tiao Properties as a full service real estate and property management company .. Rental Review: One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly "manage" in every sense of the word. The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance. A thorough screening process of the tenants was conducted way before anyone was allowed to occupy. They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose. They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting. The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me. I would recommend Tiao properties as a true one stop shop when it comes to property management. My experience with them as a management company, was the main reason I chose them to sell my house … they are that good! Realtor/Sales Review: They say that selling your house is one of the most stressful times of your life and I would have to respond with "Not when you have Will Tiao as your realtor!" The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale. Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout. Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking! I very much trusted Will through this process and look forward to working with him again in the future.

Since moving to LA, I have been leasing from them for almost 2 years on Cahuenga. The application process and everything were very smooth. Our prior manager Nicole was friendly and quick to respond. Our new manager hasn't been very responsive, but fortunately, Christina at the leasing office has been amazing and super quick to get things done (shout-out to Christina!). I'm moving out now due to relocation, but I highly recommend Tiao Properties to anyone who looks for a reliable and professional property company in LA. Thank you Christina, Nicole and Tiao Properties for the experience!

Have worked with Will for almost a decade through dozens of transactions. His knowledge of real estate, multifamily, TIC transactions/conversions, and investment opportunities, is exceptional. His depth of knowledge and integrity make him a valued and trusted resource in the real estate industry!

Will Tiao did an amazing job helping me close on a property in Los Angeles. In a very tight market I was able to get an offer accepted within the first couple tries which is unheard of in the Los Angeles area. Will knows his area incredibly well and will let you know the exact price you need to offer to get accepted. He also helped me when there was a title issue with the house during escrow. I had no idea what that even meant and he was able to get that taken care of within days. He also had to deal with a very litigious lawyer on the seller’s side and a very uncommunicative seller’s agent (we later learned that the offer right below mine would have been her own client so she had good reason to not assist with closing). I wholeheartedly recommend him to anyone looking to buy or sell in this area.

Will is not merely a real estate broker, he’s a real estate coach. The bottom line is that I would not have a closed deal right now had Will not been involved with our purchase. We were faced with inordinate challenges on this project but working with Will allowed us to finalize it without the stress that could have unfolded had he not navigated the waters as thoughtfully as he did. Not only is Will a skilled negotiator with a knack for reading business situations and social dynamics extremely well, he’s so incredibly knowledgeable about the real estate industry and how it works, I felt like I received a graduate level course on complex real estate matters at the same time I got a difficult deal closed. If you are the type of person who cares about working with a professional who prioritizes their quality of work, values a deep knowledge of the real estate market, and cares to be exceptional at what they do, you will love working with Will. He’s EQ + IQ meets real estate. His monthly seminars on real estate are also excellent — it’s how I came to know his team and I’m very grateful I did. We are basically counting the days until we can work with him again!

Very happy to be writing this review as Will, Mary Jo, and the team at Tiao went above and beyond to sell our property in Silver Lake! We came to them after a bad experience with another local agent. To complicate matters even more we were in the process of moving from LA to Sydney, Australia. Not only did Will and team reassure us that they would be able to get the job done, they actually coordinated repairs, landscaping, and made sure that the house looked its best when potential buyers came through during each open house! All the while they kept us updated on what was going on. We’re happy to say that where other agents failed, Tiao Properties succeeded! I would highly recommend them for all your real estate needs! In addition to being good, competent agents, they’re also nice people. Thank you!

Will and Diana are seriously the best landlords I’ve had here in LA! I’ve dealt with some really horrible slumlords in the past and lived in places that were unsafe and not up to code. Will and Diana actually care about you and their properties. They have an online portal which makes maintenance requests and rent payment super convenient. The property manager actually did a real walk through with me before I moved in which made me feel so much more comfortable. They are very quick to respond and are very professional. The rent is a little high, but I feel it’s worth it cit the quality of care. I hope to stay here for years to come. I was also not promoted in any way to write this review. I truly recommend renting with them!

Diana and her team have been invaluable resources over the 3+ years that we have worked together. They are experts at the web of LA housing law, are pros at prepping and leasing units, and are connected to the best vendors for repairs, renovations etc. Most importantly, they are reliable, honest and fair.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them. Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it.After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed. The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity.We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go. As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don’t think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house. When you’re dealing with one of the biggest financial transactions of your life, it’s really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!

Will and Diana were exceptional from start to finish in selling our duplex on West 6th Street. Drama-free real estate professionals you will appreciate and can trust.

Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will's expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will's superb negotiating skills!), I'm still leaning on Will and his team for referrals for ongoing issues. If you're thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.

I had the pleasure of working with Tiao properties last few months . Will is very knowledgeable about his business and the whole team made the transaction smooth and enjoyable. Highly recommend Tiao properties with everything that relates to real estate , buying selling and management .

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.

I have been working with Tiao Properties for some time and had the best experience with the entire team. They took great care of my property and always made themselves available to my many questions.

I just closed escrow on my first home with Tiao Properties and I must say that Will and Diana made this a very positive experience for me. Will made sure to communicate to me my options through the negotiations process and kept me on track/focused without being pushy (very important for a classic libra like myself lol). In the end, I felt like I came out on top of the deal. Thank you Will and Diana!

Will helped me purchase an investment property in the LA area, and his service was nothing short of exceptional. Not only is Will refreshingly honest and firmly reliable, but he is also extremely knowledgable on investment properties and truly knows how to spot the right opportunities for his clients. In addition, there were many parts of this particular buying process that were new and unfamiliar to me, and Will was so patient and helpful throughout the entire experience. His candor and proactive nature truly made all the difference, as buying a property can often be a nerve-wrecking ordeal. With Will, it’s as easy as it can get. His team is well seasoned in the industry and it definitely shows – they stay on top of every detail, are very communicative, and in general are a delight to work with. Overall, Will and his team provided outstanding service, and I would highly recommend them.

Love dealing with Will. He is very experienced and just an amazing person in the industry. You can’t go wrong working with him.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them. Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it. After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity. We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don't think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house. When you're dealing with one of the biggest financial transactions of your life, it's really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!

Tiao Properties offer Top Notch Real Estate service for brokerages and Property Management.We are very happy by their level of professionalism, accessibility, and knowledge! And looking forward to a long term and successful business relationship!

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!

The team at Tiao Properties, led by the amazing Will Tiao, did a wonderful job. We were first-time buyers and they clearly & calmly walked us through the nuances of the process. It's a very competitive market, but we felt like we had some of the most savvy people in the Los Angeles real estate game fighting for us. In the bidding process, Will and his team put their years of experience toward helping us strategize. And after our bid was accepted, they could have taken their foot off the gas but instead did a great job negotiating to get us the best deal possible. Will also seems to know the right person for every type of issue that could come up and we are continuing to rely on him for these recommendations. We strongly recommend Tiao Properties, particularly for first-time buyers.

A couple expecting in three months, two teenagers and a grandpa needed just the right home, fast. With the sale of grandpa's house, the end of the couple's lease and the due date looming, I recommended one realtor from the dozens of top L.A. agents I know–actually a team with high ethics, knowledge of the market and the ability to close win-win deals, even in tough circumstances. Will Tiao, who heads the Tiao Properties team at the collective realty and teaches real estate for novices to advanced students, managed the project…for months. While touring homes, the family kept adding to the wish list. Ken Dennis never ran out of patience or hand sanitizer. Kyra Wasmundt made sure forms were completed properly by multiple parties, online. Diana Tiao and the girls even delivered lunch on moving day. Without the savings from the below-asking offer and credits they negotiated for us, the purchase and repairs might have been impossible. I'd recommend my family use the Tiao team again in a heartbeat, except for one thing. Ken got this family a forever home.

Tiao Properties are the best! The website is very efficient and easy to use — which makes paying rent and filing maintenance needs a breeze. Mary Jo is always on it, whatever you need. They took over management of the apartment complex I live in a few months ago and everything I needed fixed in my place was immediately taken care of. Highly recommend!

This is a review of Tiao Properties as a full service real estate and property management company ..Rental Review:One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly “manage” in every sense of the word. The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance.A thorough screening process of the tenants was conducted way before anyone was allowed to occupy.They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose. They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting.The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me.I would recommend Tiao properties as a true one stop shop when it comes to property management.Realtor/Sales Review:They say that selling your house is one of the most stressful times of your life and I would have to respond with “Not when you have Will Tiao as your realtor!”The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale. Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout.Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking!I very much trusted Will through this process and look forward to working with him again in the future.

Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.

I used to work for Tiao Properties as an office assistant so I can attest for how much care and dedication Will & Diana give to their work. I think that both of them are trustworthy, genuinly nice and caring people. They are always striving for their clients' best interest. Be it their real estate clients or tenants at the properties they manage, they want them to feel truly at home. For these reasons, I knew that I will be seeking their services once it was my turn to buy a house. Will and Diana helped me and my husband find our first home together. It was my first time buying a property. Even though I had previously worked for Tiao Properties, I was more involved with the property management side of the business and not so much with the real estate side so, I wasn't very familiar with the process. Even so, everything was very clear and they were easy to work with. Diana is organized and always looking for ways to improve and make the process easier for her clients. Will is very proactive and a good negotiator. Together, they make an excellent team. In addition, although it was not my husband's first time buying a property, he also felt the process was much easier when working with them compared to his previous experience with other agents. We tried browsing for listings and going to open houses by ourselves but the place we ultimately chose was one that Will found about after talking with the listing agent. It was a property that would have been very difficult for us to find and one that we would probably not even consider before. Will and Diana helped us during the entire process and in all the​ steps required for closing escrow (e.g. inspections, contingencies removals, requests for repairs, etc.) We have been enjoying our new home for the past several months and we still think that they helped us find the perfect fit for us.

I interviewed so many realtors before finally deciding on Will and Ken to help me with my purchase of my first multi family property. I chose them because they seemed the most experienced in the space, and I liked that they also had a property management company in case I ever needed those services in the future.Ken was my main point of contact throughout the buying process and it was a great experience. My favorite parts about working with this team were:1. They truly work in your best interest. Some other agents may push you to close on a deal purely because it will get them paid faster. Ken was absolutely not like that. He was not afraid to say “I don’t recommend moving forward with this deal.” He wanted to make sure you felt comfortable in your decision and felt good about moving forward. Even after we entered escrow, he made sure to check in with me that I am still feeling good about the transaction, and reiterated that we can cancel escrow if we needed to. We ended up cancelling escrow on a property where we found major issues, and Ken was very supportive throughout the whole process.2. They really know their stuff. If you are looking for a team that knows all of the little nuances about buying multi family and property management in LA, this is the team for you. There were so many small details, like rent freezes, permits, inspections, etc. that I would have never known if not for this team. Even though I was working with Ken and Will on the real estate side, Diana on the property management side went out of her way to answer my questions about property management. They are some of the most knowledgeable people in the space, especially for the LA market.3. They are well connected. The property I ended up purchasing was an off-market deal brought to me by their team. This helped because there was no competition for the offer, and it expedited a lot of the process. Especially in this competitive market, off market deals are where you can still find a lot of value, so you need a well-connected agent. This team is that and more. In addition, because of their property management business, they are very well connected to plumbers, handymen, contractors. inspectors, etc. I will definitely continue to lean on them as I manage my first property.The three points above were the highlights of my experience, but overall it was such a pleasant experience working with them. The cherry on top was they even sent me a gift basket and Lowe’s gift card after I closed! Small detail, but was a great end cap to a long buying process. I’m very happy with my decision and will continue to work with them for future purchases.

This has been my 4th rental property. Up until now, my landlords have been nightmares! From not taking care of a roach infestation to ignoring electrical issues for months. I’ve been renting from Tiao properties for a few years, and I’ve never had a better landlord! They are very kind and responsive. They take care of any concerns or issues in a timely manner. They did a full walk through with me at the start of my lease and took note of my concerns. They fixed all the issues that were noted from the beginning. This was my first time living alone to really figure out myself and my life. It meant everything to have good landlords that I knew would take care of me when something came up. I’m now buying my own house, but I highly recommend Tiao properties. This has been a wonderful and relaxing experience and I’m very grateful!

Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

Will is an incredible real estate agent! We work with many realtors throughout Los Angeles and there are only a handful that are honest, reasonable, reliable and honorable and Will is definitely one of them! We love working with him and his great team! I highly recommend Will to anyone who is looking to buy or sell real estate. If you want someone you can trust, Will is your guy!

I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client's properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side- this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish. If you are looking for an expert in multi-family real estate in LA – you've found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!

Broker Will Tiao and his wife Diana are a wonderful Real Estate team! I'm a Real Estate investor and was relocating back to Los Angeles earlier this Spring after a decade and Will was able to get me a great deal in a very tough LA market. Will is extremely bright, professional, hard-working, adept, personable and FAST and has a great knack for negotiating and getting offers accepted (so important for buyers in this very competitive LA Market.) I had a fairly complex financing scenario, a very challenging schedule and considered MANY possibilities before landing on the right one. Will was very flexible and adaptable, able to keep up with it all and worked diligently to get me the right deal. I was dealing with him remotely a lot of the time – which was not a problem at all – Will often works with international buyers and he was fully equipped to do everything virtually which was an absolute lifesaver for me! I often buy fixers for renovation but was new to the area and Will has a great extended team of folks who can mobilize quickly to help with inspections, property evaluations, repairs, etc. which helped immensely in making decisions and speeding along what was already a very aggressive closing timeline. Every referral he made was excellent. The day after closing, the electrician was in the door! Will has a great network within Los Angeles and a wealth of Real Estate experience including property management, residential RE and what I consider to be his specialty: the ins and outs everything to do with investment properties. I have often made referrals to him for friends from legal questions, leasing and property management and everyone comments how great he is. Will and Diana currently manage a property for friends of mine and they are so pleased to know their place is in good hands! These folks are true gems and I highly recommend checking out their brand new office on the border of Silver Lake and Echo Park at 2146 Sunset Blvd, Los Angeles. Cheers Will and Diana! Thanks again!

We are so thankful to have found Tiao Properties on Yelp and are happy to write this review. Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will's in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help. As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that's what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will's recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn't have been more pleased. During a crazy seller's market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them.Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it.After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity.We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don’t think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house.When you’re dealing with one of the biggest financial transactions of your life, it’s really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.