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Will and Diana were exceptional from start to finish in selling our duplex on West 6th Street. Drama-free real estate professionals you will appreciate and can trust.

Broker Will Tiao and his wife Diana are a wonderful Real Estate team! I'm a Real Estate investor and was relocating back to Los Angeles earlier this Spring after a decade and Will was able to get me a great deal in a very tough LA market. Will is extremely bright, professional, hard-working, adept, personable and FAST and has a great knack for negotiating and getting offers accepted (so important for buyers in this very competitive LA Market.) I had a fairly complex financing scenario, a very challenging schedule and considered MANY possibilities before landing on the right one. Will was very flexible and adaptable, able to keep up with it all and worked diligently to get me the right deal. I was dealing with him remotely a lot of the time – which was not a problem at all – Will often works with international buyers and he was fully equipped to do everything virtually which was an absolute lifesaver for me! I often buy fixers for renovation but was new to the area and Will has a great extended team of folks who can mobilize quickly to help with inspections, property evaluations, repairs, etc. which helped immensely in making decisions and speeding along what was already a very aggressive closing timeline. Every referral he made was excellent. The day after closing, the electrician was in the door! Will has a great network within Los Angeles and a wealth of Real Estate experience including property management, residential RE and what I consider to be his specialty: the ins and outs everything to do with investment properties. I have often made referrals to him for friends from legal questions, leasing and property management and everyone comments how great he is. Will and Diana currently manage a property for friends of mine and they are so pleased to know their place is in good hands! These folks are true gems and I highly recommend checking out their brand new office on the border of Silver Lake and Echo Park at 2146 Sunset Blvd, Los Angeles. Cheers Will and Diana! Thanks again!
I am so glad that we had chosen Will Tiao to represent us selling an apartment building in Echo Park. I found Will based on his excellent reviews online. I am happy that I can now join others to write this positive review as a completely satisfied client. I met with Will face to face a few times before signing the contract with him. I gained confidence each time we met. Will listened to my needs, answered all my questions and worked with me closely to accommodate my schedule. He has very good judgement and business ethics and is very knowledgeable in commercial real estate. Will and his team did a stellar job in getting our apartment to market and streamlining the sale process with multiple offers. We are very happy to secure a sale at way above the asking price. Will had Ken Dennis from his office helping us with the sale process. Ken is extremely responsible and went way above and beyond putting everything in place so efficiently and effectively, and keeping me informed of his progress. I am most impressed with his ability to tackle every issue that came up in a very calm and professional manner. Thank You Ken!! I am forever grateful for your dedicated hard work and your attention to detail that helped me stay calm during the sale. With Will and Ken's professional skills and dedication I am very pleased that we were able to close the escrow in 30 days after we accepted the offer. Great job Will & Ken and thank you guys!
I've lived in one of Tiao's properties for three years now and recently, due to COVID-19, I experienced a particularly difficult situation. Christina, who's new to the team, didn't think twice about jumping in to help me out. Not only was she empathetic to my circumstance, she was quick, communicative, and driven to help find a solution. I felt like she actually cared – she called to check in, explored all of my options, and really heard me out. We've never had issues with Tiao but after this week, I was beyond impressed with the support shown by both Christina and the owners. Property management isn't always like that so we feel very lucky.
Mary Jo and Nicole are the best! Always there when you need them. I highly recommend Tiao properties with renting (:

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn't long before we identified a building I loved with the right cash flow and price. As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I've been really happy with their services as a buyer's agent. I'll update when I have a bit more experience with the property management side.
I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client's properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side- this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish. If you are looking for an expert in multi-family real estate in LA – you've found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!
Moving into our new home was easy, the application process to getting the sink fix was easy. The Process with Paloma was great in anything I needed help on she would have answers for me in a timely manner I highly recommend renting from them. Thanks
This is a review of Tiao Properties as a full service real estate and property management company .. Rental Review: One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly "manage" in every sense of the word. The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance. A thorough screening process of the tenants was conducted way before anyone was allowed to occupy. They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose. They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting. The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me. I would recommend Tiao properties as a true one stop shop when it comes to property management. My experience with them as a management company, was the main reason I chose them to sell my house … they are that good! Realtor/Sales Review: They say that selling your house is one of the most stressful times of your life and I would have to respond with "Not when you have Will Tiao as your realtor!" The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale. Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout. Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking! I very much trusted Will through this process and look forward to working with him again in the future.
I just closed escrow on my first home with Tiao Properties and I must say that Will and Diana made this a very positive experience for me. Will made sure to communicate to me my options through the negotiations process and kept me on track/focused without being pushy (very important for a classic libra like myself lol). In the end, I felt like I came out on top of the deal. Thank you Will and Diana!


Christina Russo made my move into a great loft quick and painless. She is thorough, empathetic, and communicative. Having dealt with many agents in the past, I must say Christina is a refreshing departure from the usual 'used car salesman' antics I've experiences in the past.

Was super helpful in referring me to an escrow company in California that could help us out. We are located in Pennsylvania so trying to transfer land from mom to son and finding someone in PA with a California license has been difficult. They recommended someone and were extremely nice and prompt with their responses. Nice people they are. ^_^
I interviewed so many realtors before finally deciding on Will and Ken to help me with my purchase of my first multi family property. I chose them because they seemed the most experienced in the space, and I liked that they also had a property management company in case I ever needed those services in the future. Ken was my main point of contact throughout the buying process and it was a great experience. My favorite parts about working with this team were: 1. They truly work in your best interest. Some other agents may push you to close on a deal purely because it will get them paid faster. Ken was absolutely not like that. He was not afraid to say "I don't recommend moving forward with this deal." He wanted to make sure you felt comfortable in your decision and felt good about moving forward. Even after we entered escrow, he made sure to check in with me that I am still feeling good about the transaction, and reiterated that we can cancel escrow if we needed to. We ended up cancelling escrow on a property where we found major issues, and Ken was very supportive throughout the whole process. 2. They really know their stuff. If you are looking for a team that knows all of the little nuances about buying multi family and property management in LA, this is the team for you. There were so many small details, like rent freezes, permits, inspections, etc. that I would have never known if not for this team. Even though I was working with Ken and Will on the real estate side, Diana on the property management side went out of her way to answer my questions about property management. They are some of the most knowledgeable people in the space, especially for the LA market. 3. They are well connected. The property I ended up purchasing was an off-market deal brought to me by their team. This helped because there was no competition for the offer, and it expedited a lot of the process. Especially in this competitive market, off market deals are where you can still find a lot of value, so you need a well-connected agent. This team is that and more. In addition, because of their property management business, they are very well connected to plumbers, handymen, contractors. inspectors, etc. I will definitely continue to lean on them as I manage my first property. The three points above were the highlights of my experience, but overall it was such a pleasant experience working with them. The cherry on top was they even sent me a gift basket and Lowe's gift card after I closed! Small detail, but was a great end cap to a long buying process. I'm very happy with my decision and will continue to work with them for future purchases.

Will Tiao and the team at Tiao Properties are dynamic. It is so helpful that it's a one stop shop that fully covers sales and property management so they really understand and are well versed in helping through the entire process. I don't know what I would do without their helpful and seamless expertise. If you are looking to buy sell, to get into real estate investments or to add to your portfolio, call them immediately!

I have been working with Tiao Properties for some time and had the best experience with the entire team. They took great care of my property and always made themselves available to my many questions.

Real estate transactions are an absolute nightmare. They're surrounded with huge financial obligations, stress, and can tax you beyond the breaking point. That is why it is so incredibly important to surround yourself with broker's that represent YOU with integrity and honesty. Give yourself the chance to work with Will and Diana Tiao. Not only are they exceedingly proficient and resourceful, they are great people. Yes, I had 10 offers within one week of listing. Yes, they alleviated stress by referring me to trusted skilled tradesmen (extremely important). But, what sets them apart more than anything else? They actually care. Do yourself a favor and give them a call. It starts with a conversation that can create a relationship that'll last you a lifetime.
If you're looking for someone who is responsible, professional, efficient and kind, look no further than Will and Diana in terms of real estate representation. They are a husband and wife duo who have helped us in purchasing a duplex in the crazy LA market. Buying in LA has its ups and downs and through it all, Will and Diana were there to lead the way. We found them to be very honest with their feedback regarding properties ("do NOT buy this place because the remodel was mediocre" ). Since we live out of town, we truly relied on their opinions when purchasing the place and couldn't be more pleased with the results. We are also utilizing them for rental property management and so far everything has been completed in such an efficient manner from utilities, to the landscaping, to finding tenants! Looking forward to a long term great relationship with them from here on out.

I used to work for Tiao Properties as an office assistant so I can attest for how much care and dedication Will & Diana give to their work. I think that both of them are trustworthy, genuinly nice and caring people. They are always striving for their clients' best interest. Be it their real estate clients or tenants at the properties they manage, they want them to feel truly at home. For these reasons, I knew that I will be seeking their services once it was my turn to buy a house. Will and Diana helped me and my husband find our first home together. It was my first time buying a property. Even though I had previously worked for Tiao Properties, I was more involved with the property management side of the business and not so much with the real estate side so, I wasn't very familiar with the process. Even so, everything was very clear and they were easy to work with. Diana is organized and always looking for ways to improve and make the process easier for her clients. Will is very proactive and a good negotiator. Together, they make an excellent team. In addition, although it was not my husband's first time buying a property, he also felt the process was much easier when working with them compared to his previous experience with other agents. We tried browsing for listings and going to open houses by ourselves but the place we ultimately chose was one that Will found about after talking with the listing agent. It was a property that would have been very difficult for us to find and one that we would probably not even consider before. Will and Diana helped us during the entire process and in all the steps required for closing escrow (e.g. inspections, contingencies removals, requests for repairs, etc.) We have been enjoying our new home for the past several months and we still think that they helped us find the perfect fit for us.
Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.
Will and his team assisted me in acquiring a four unit rental property. They were great to work with and on top of things every step of the way. Will is extremely knowledgeable on investment properties – having him as a partner while navigating the complex acquisition and due diligence process was invaluable. Highly recommend reaching out to them if you're looking to acquire investment property in LA.
We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them. Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it. After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity. We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don't think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house. When you're dealing with one of the biggest financial transactions of your life, it's really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!


Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.
I currently live in San Francisco and will be relocating to to the LA area in the next couple of weeks. So far, apartment hunting has been hard because some many property management companies have horrible reviews. I'm pleased to say that so far my experience with Tiao Properties has been nothing short of phenomenal, specifically working with their realtor Mario Flores. He is a great addition to their company and has been extremely helpful ,great at communication and following-up with me throughout the process of finding an apartment.
At Tiao Properties, we create an abundance of housing options by investing in neighborhoods and responding to the needs of the communities who live there. How do we do that? By buying, selling, managing and investing in single and multifamily homes, as well as mixed-use properties with the singular focus of enriching the lives and legacies of our clients while having a positive impact on communities.
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