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Very happy to be writing this review as Will, Mary Jo, and the team at Tiao went above and beyond to sell our property in Silver Lake! We came to them after a bad experience with another local agent. To complicate matters even more we were in the process of moving from LA to Sydney, Australia. Not only did Will and team reassure us that they would be able to get the job done, they actually coordinated repairs, landscaping, and made sure that the house looked its best when potential buyers came through during each open house! All the while they kept us updated on what was going on. We’re happy to say that where other agents failed, Tiao Properties succeeded! I would highly recommend them for all your real estate needs! In addition to being good, competent agents, they’re also nice people. Thank you!

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!

Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

It was truly a pleasure working with Will Tiao & team. My five-star rating is based on three criteria: 1) Knowledge of Market I opted to invest in an area that I was pretty unfamiliar with but heard murmurings about it being an up-and-coming area. Will was able to provide the much-needed context & insider scoop about the area — an area he's been following for 3-4 years now. 2) Deal Sourcing He identified an off-market property that wound up appraising for more than $100K over what I paid. Not mad at that! 3) Client Service Trust. I trust that Will & team have my back. I'm a naturally skeptical person, so it's hard for someone to build trust so quickly with me. I appreciated his candor — both good & not-so-good — about the property. He's quick to respond whether it be via text, email or phone.

Will is an incredible real estate agent! We work with many realtors throughout Los Angeles and there are only a handful that are honest, reasonable, reliable and honorable and Will is definitely one of them! We love working with him and his great team! I highly recommend Will to anyone who is looking to buy or sell real estate. If you want someone you can trust, Will is your guy!

Tiao Properties are the best! The website is very efficient and easy to use — which makes paying rent and filing maintenance needs a breeze. Mary Jo is always on it, whatever you need. They took over management of the apartment complex I live in a few months ago and everything I needed fixed in my place was immediately taken care of. Highly recommend!

Will is not merely a real estate broker, he’s a real estate coach. The bottom line is that I would not have a closed deal right now had Will not been involved with our purchase. We were faced with inordinate challenges on this project but working with Will allowed us to finalize it without the stress that could have unfolded had he not navigated the waters as thoughtfully as he did. Not only is Will a skilled negotiator with a knack for reading business situations and social dynamics extremely well, he’s so incredibly knowledgeable about the real estate industry and how it works, I felt like I received a graduate level course on complex real estate matters at the same time I got a difficult deal closed. If you are the type of person who cares about working with a professional who prioritizes their quality of work, values a deep knowledge of the real estate market, and cares to be exceptional at what they do, you will love working with Will. He’s EQ + IQ meets real estate. His monthly seminars on real estate are also excellent — it’s how I came to know his team and I’m very grateful I did. We are basically counting the days until we can work with him again!

Broker Will Tiao and his wife Diana are a wonderful Real Estate team! I'm a Real Estate investor and was relocating back to Los Angeles earlier this Spring after a decade and Will was able to get me a great deal in a very tough LA market. Will is extremely bright, professional, hard-working, adept, personable and FAST and has a great knack for negotiating and getting offers accepted (so important for buyers in this very competitive LA Market.) I had a fairly complex financing scenario, a very challenging schedule and considered MANY possibilities before landing on the right one. Will was very flexible and adaptable, able to keep up with it all and worked diligently to get me the right deal. I was dealing with him remotely a lot of the time – which was not a problem at all – Will often works with international buyers and he was fully equipped to do everything virtually which was an absolute lifesaver for me! I often buy fixers for renovation but was new to the area and Will has a great extended team of folks who can mobilize quickly to help with inspections, property evaluations, repairs, etc. which helped immensely in making decisions and speeding along what was already a very aggressive closing timeline. Every referral he made was excellent. The day after closing, the electrician was in the door! Will has a great network within Los Angeles and a wealth of Real Estate experience including property management, residential RE and what I consider to be his specialty: the ins and outs everything to do with investment properties. I have often made referrals to him for friends from legal questions, leasing and property management and everyone comments how great he is. Will and Diana currently manage a property for friends of mine and they are so pleased to know their place is in good hands! These folks are true gems and I highly recommend checking out their brand new office on the border of Silver Lake and Echo Park at 2146 Sunset Blvd, Los Angeles. Cheers Will and Diana! Thanks again!

A couple expecting in three months, two teenagers and a grandpa needed just the right home, fast. With the sale of grandpa's house, the end of the couple's lease and the due date looming, I recommended one realtor from the dozens of top L.A. agents I know–actually a team with high ethics, knowledge of the market and the ability to close win-win deals, even in tough circumstances. Will Tiao, who heads the Tiao Properties team at the collective realty and teaches real estate for novices to advanced students, managed the project…for months. While touring homes, the family kept adding to the wish list. Ken Dennis never ran out of patience or hand sanitizer. Kyra Wasmundt made sure forms were completed properly by multiple parties, online. Diana Tiao and the girls even delivered lunch on moving day. Without the savings from the below-asking offer and credits they negotiated for us, the purchase and repairs might have been impossible. I'd recommend my family use the Tiao team again in a heartbeat, except for one thing. Ken got this family a forever home.

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in real estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client’s advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We’ve consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

I just closed escrow on my first home with Tiao Properties and I must say that Will and Diana made this a very positive experience for me. Will made sure to communicate to me my options through the negotiations process and kept me on track/focused without being pushy (very important for a classic libra like myself lol). In the end, I felt like I came out on top of the deal. Thank you Will and Diana!

Best little studio! Great experience for my first apartment.

Will and his team were wonderful! The entire team is responsive and very good at what they do. At any time, either Will or his team was able to solve the problem, especially from the tenants, very quickly. Will as an agent is also able to guide us through the complex buying process. I highly recommend them and would give them 10 stars if I could. Thanks Will! You rock.

This is a review of Tiao Properties as a full service real estate and property management company ..Rental Review:One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly “manage” in every sense of the word.The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance.A thorough screening process of the tenants was conducted way before anyone was allowed to occupy.They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose.They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting.The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me.I would recommend Tiao properties as a true one stop shop when it comes to property management.My experience with them as a management company, was the main reason I chose them to sell my house… they are that good!Realtor/Sales Review:They say that selling your house is one of the most stressful times of your life and I would have to respond with “Not when you have Will Tiao as your realtor!”The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale.Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout.Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking!I very much trusted Will through this process and look forward to working with him again in the future.

I interviewed so many realtors before finally deciding on Will and Ken to help me with my purchase of my first multi family property. I chose them because they seemed the most experienced in the space, and I liked that they also had a property management company in case I ever needed those services in the future. Ken was my main point of contact throughout the buying process and it was a great experience. My favorite parts about working with this team were: 1. They truly work in your best interest. Some other agents may push you to close on a deal purely because it will get them paid faster. Ken was absolutely not like that. He was not afraid to say "I don't recommend moving forward with this deal." He wanted to make sure you felt comfortable in your decision and felt good about moving forward. Even after we entered escrow, he made sure to check in with me that I am still feeling good about the transaction, and reiterated that we can cancel escrow if we needed to. We ended up cancelling escrow on a property where we found major issues, and Ken was very supportive throughout the whole process. 2. They really know their stuff. If you are looking for a team that knows all of the little nuances about buying multi family and property management in LA, this is the team for you. There were so many small details, like rent freezes, permits, inspections, etc. that I would have never known if not for this team. Even though I was working with Ken and Will on the real estate side, Diana on the property management side went out of her way to answer my questions about property management. They are some of the most knowledgeable people in the space, especially for the LA market. 3. They are well connected. The property I ended up purchasing was an off-market deal brought to me by their team. This helped because there was no competition for the offer, and it expedited a lot of the process. Especially in this competitive market, off market deals are where you can still find a lot of value, so you need a well-connected agent. This team is that and more. In addition, because of their property management business, they are very well connected to plumbers, handymen, contractors. inspectors, etc. I will definitely continue to lean on them as I manage my first property. The three points above were the highlights of my experience, but overall it was such a pleasant experience working with them. The cherry on top was they even sent me a gift basket and Lowe's gift card after I closed! Small detail, but was a great end cap to a long buying process. I'm very happy with my decision and will continue to work with them for future purchases.