About Us

The team at Tiao Properties, led by the amazing Will Tiao, did a wonderful job. We were first-time buyers and they clearly & calmly walked us through the nuances of the process. It's a very competitive market, but we felt like we had some of the most savvy people in the Los Angeles real estate game fighting for us. In the bidding process, Will and his team put their years of experience toward helping us strategize. And after our bid was accepted, they could have taken their foot off the gas but instead did a great job negotiating to get us the best deal possible. Will also seems to know the right person for every type of issue that could come up and we are continuing to rely on him for these recommendations. We strongly recommend Tiao Properties, particularly for first-time buyers.

If you're looking for someone who is responsible, professional, efficient and kind, look no further than Will and Diana in terms of real estate representation. They are a husband and wife duo who have helped us in purchasing a duplex in the crazy LA market. Buying in LA has its ups and downs and through it all, Will and Diana were there to lead the way. We found them to be very honest with their feedback regarding properties ("do NOT buy this place because the remodel was mediocre" ). Since we live out of town, we truly relied on their opinions when purchasing the place and couldn't be more pleased with the results. We are also utilizing them for rental property management and so far everything has been completed in such an efficient manner from utilities, to the landscaping, to finding tenants! Looking forward to a long term great relationship with them from here on out.

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.

I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client's properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side- this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish. If you are looking for an expert in multi-family real estate in LA – you've found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you’re in very capable hands. I strongly recommend them.

I currently live in San Francisco and will be relocating to to the LA area in the next couple of weeks. So far, apartment hunting has been hard because some many property management companies have horrible reviews. I'm pleased to say that so far my experience with Tiao Properties has been nothing short of phenomenal, specifically working with their realtor Mario Flores. He is a great addition to their company and has been extremely helpful ,great at communication and following-up with me throughout the process of finding an apartment.

Although we didn't go with this agency for our property, I would still highly recommend Will and his team. They are very knowledgeable and reliable… Will was great in explaining the comps and our area's duplex market… my housemates already had another agent already in place but Tiao and Will were my my suggestion.

Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you’re in very capable hands. I strongly recommend them.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them.Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it.After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity.We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don’t think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house.When you’re dealing with one of the biggest financial transactions of your life, it’s really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!

If you are SERIOUS about selling your home (or duplex in our case) and get the best price for it and service, then I wholeheartedly recommend you to contact and sign a contract with Will Tiao and his highly efficient team. Or just get a no-frills consultation from him! We made the mistake of listing with another real estate agent, without doing due diligence, and she sat on our properties wasting a whole year without even bringing one offer–any offer as we told her! Then we found Will (on Yelp!) and we have never looked back. We got the best personal service and several offers and our property was sold at an excellent price and way over what was listed with the previous agent. I was originally skeptical after our bitter experience with the previous agent and was hesitant with Will, but he pleasantly proved me wrong. He also gave us a commission break as he also found the buyer (no third party). Please get moving with Will, who has many potential investors, if you are serious about selling, buying, getting the best service, flexibility and an expert! Mark my word, you will not regret it.

Will and Diana are seriously the best landlords I've had here in LA! I've dealt with some really horrible slumlords in the past and lived in places that were unsafe and not up to code. Will and Diana actually care about you and their properties. They have an online portal which makes maintenance requests and rent payment super convenient. The property manager actually did a real walk through with me before I moved in which made me feel so much more comfortable. They are very quick to respond and are very professional. The rent is a little high, but I feel it's worth it cit the quality of care. I hope to stay here for years to come. I was also not promoted in any way to write this review. I truly recommend renting with them!

I've lived in one of Tiao's properties for three years now and recently, due to COVID-19, I experienced a particularly difficult situation. Christina, who's new to the team, didn't think twice about jumping in to help me out. Not only was she empathetic to my circumstance, she was quick, communicative, and driven to help find a solution. I felt like she actually cared – she called to check in, explored all of my options, and really heard me out. We've never had issues with Tiao but after this week, I was beyond impressed with the support shown by both Christina and the owners. Property management isn't always like that so we feel very lucky.

Best little studio! Great experience for my first apartment.

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you're in very capable hands. I strongly recommend them.