Reviews

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.

Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.

I had the pleasure of working with Tiao properties last few months . Will is very knowledgeable about his business and the whole team made the transaction smooth and enjoyable.
Highly recommend Tiao properties with everything that relates to real estate , buying selling and management .

We are very pleased that we were able to acquire Tiao Properties service to manage our property! They are well focused and knowledgeable, also very accessible and always helpful!!!

Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.

As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.

During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

This is a review of Tiao Properties as a full service real estate and property management company ..Rental Review:One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly “manage” in every sense of the word.The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance.A thorough screening process of the tenants was conducted way before anyone was allowed to occupy.They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose.They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting.The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me.I would recommend Tiao properties as a true one stop shop when it comes to property management.My experience with them as a management company, was the main reason I chose them to sell my house… they are that good!Realtor/Sales Review:They say that selling your house is one of the most stressful times of your life and I would have to respond with “Not when you have Will Tiao as your realtor!”The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale.Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout.Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking!I very much trusted Will through this process and look forward to working with him again in the future.

Was fantastic and resourceful. I looked for 6 months in various areas and he was very patient. Would not hesitate to use him again. He brings years of experience and contacts to the game and is a calm negotiator.

Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will’s expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will’s superb negotiating skills!), I’m still leaning on Will and his team for referrals for ongoing issues. If you’re thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.

The team at Tiao Properties, led by the amazing Will Tiao, did a wonderful job. We were first-time buyers and they clearly & calmly walked us through the nuances of the process. It’s a very competitive market, but we felt like we had some of the most savvy people in the Los Angeles real estate game fighting for us. In the bidding process, Will and his team put their years of experience toward helping us strategize. And after our bid was accepted, they could have taken their foot off the gas but instead did a great job negotiating to get us the best deal possible. Will also seems to know the right person for every type of issue that could come up and we are continuing to rely on him for these recommendations. We strongly recommend Tiao Properties, particularly for first-time buyers.

This is a review of Tiao Properties as a full service real estate and property management company ..

Rental Review:

One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly “manage” in every sense of the word.

The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance.

A thorough screening process of the tenants was conducted way before anyone was allowed to occupy.

They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose.

They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting.

The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me.

I would recommend Tiao properties as a true one stop shop when it comes to property management.



Realtor/Sales Review:

They say that selling your house is one of the most stressful times of your life and I would have to respond with “Not when you have Will Tiao as your realtor!”

The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale.

Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout.

Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking!

I very much trusted Will through this process and look forward to working with him again in the future.

Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.

As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.

During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

Mary Jo and Nicole are the best! Always there when you need them. I highly recommend Tiao properties with renting (:

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you’re in very capable hands. I strongly recommend them.

If you are SERIOUS about selling your home (or duplex in our case) and get the best price for it and service, then I wholeheartedly recommend you to contact and sign a contract with Will Tiao and his highly efficient team. Or just get a no-frills consultation from him! We made the mistake of listing with another real estate agent, without doing due diligence, and she sat on our properties wasting a whole year without even bringing one offer–any offer as we told her! Then we found Will (on Yelp!) and we have never looked back. We got the best personal service and several offers and our property was sold at an excellent price and way over what was listed with the previous agent. I was originally skeptical after our bitter experience with the previous agent and was hesitant with Will, but he pleasantly proved me wrong. He also gave us a commission break as he also found the buyer (no third party). Please get moving with Will, who has many potential investors, if you are serious about selling, buying, getting the best service, flexibility and an expert! Mark my word, you will not regret it.

Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will’s expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will’s superb negotiating skills!), I’m still leaning on Will and his team for referrals for ongoing issues. If you’re thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.

Real estate transactions are an absolute nightmare. They’re surrounded with huge financial obligations, stress, and can tax you beyond the breaking point. That is why it is so incredibly important to surround yourself with broker’s that represent YOU with integrity and honesty. Give yourself the chance to work with Will and Diana Tiao. Not only are they exceedingly proficient and resourceful, they are great people. Yes, I had 10 offers within one week of listing. Yes, they alleviated stress by referring me to trusted skilled tradesmen (extremely important). But, what sets them apart more than anything else? They actually care. Do yourself a favor and give them a call. It starts with a conversation that can create a relationship that’ll last you a lifetime.

Very happy to be writing this review as Will, Mary Jo, and the team at Tiao went above and beyond to sell our property in Silver Lake! We came to them after a bad experience with another local agent. To complicate matters even more we were in the process of moving from LA to Sydney, Australia. Not only did Will and team reassure us that they would be able to get the job done, they actually coordinated repairs, landscaping, and made sure that the house looked its best when potential buyers came through during each open house! All the while they kept us updated on what was going on. We’re happy to say that where other agents failed, Tiao Properties succeeded! I would highly recommend them for all your real estate needs! In addition to being good, competent agents, they’re also nice people. Thank you!

Tiao Properties offer Top Notch Real Estate service for brokerages and Property Management.
We are very happy by their level of professionalism, accessibility, and knowledge! And looking forward to a long term and successful business relationship!

Will and Diana are seriously the best landlords I’ve had here in LA! I’ve dealt with some really horrible slumlords in the past and lived in places that were unsafe and not up to code. Will and Diana actually care about you and their properties. They have an online portal which makes maintenance requests and rent payment super convenient. The property manager actually did a real walk through with me before I moved in which made me feel so much more comfortable. They are very quick to respond and are very professional. The rent is a little high, but I feel it’s worth it cit the quality of care. I hope to stay here for years to come. I was also not promoted in any way to write this review. I truly recommend renting with them!

There are not enough stars for how satisfies I am as a client of Tiao Properties. Will, my broker and his fabulous team sold my building in Boyle Heights at over asking that more than covered his commission. Tiao Properties is great at marketing and my building sold in less than 2 months with multiple offers at the height of the Covid crisis.

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.

Will did a fantastic job in helping me sell my duplex property. It was a tricky deal with multiple escrow fallouts and difficult buyer demands, but he was able to help navigate all the issues strategically and with a steady hand. Additionally, WIll is a rental property investor and runs a property management company, so brings with him a wealth of knowledge and resources – a valuable addition to any RE investor’s team. This is my second successful deal with Will, and I’d highly recommend him whether you’re buying or selling multifamily properties.

My husband and I are first time investors in real estate. Investing in residential real estate can be overwhelming with all the different choices, but Will and Diana helped put us at ease by making every step of the way very clear and easy to follow. They helped us find a 4 unit property in West Hollywood that needed some renovation. After taking us through a complicated escrow process, we hired Tiao Properties to manage the property, and they helped us find the right vendors to fix up everything. They then leased out the property for great rents. We are extremely happy with their services and have already recommended them to many of our friends.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them.

Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it.

After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.

The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity.

We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.

As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don’t think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house.

When you’re dealing with one of the biggest financial transactions of your life, it’s really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!